{"id":8327,"date":"2026-01-23T12:07:48","date_gmt":"2026-01-23T17:07:48","guid":{"rendered":"https:\/\/safetyco.ca\/training\/?page_id=8327"},"modified":"2026-01-23T12:07:48","modified_gmt":"2026-01-23T17:07:48","slug":"director-of-operations-training-and-consulting","status":"publish","type":"page","link":"https:\/\/safetyco.ca\/training\/careers\/director-of-operations-training-and-consulting\/","title":{"rendered":"Director of Operations, Training and Consulting"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”6%” bottom_padding=”6%” left_padding_desktop=”15%” constrain_group_2=”yes” right_padding_desktop=”15%” top_padding_phone=”5%” bottom_padding_phone=”5%” left_padding_phone=”5%” constrain_group_6=”yes” right_padding_phone=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” color_overlay=”#ffffff” color_overlay_2=”#ffffff” overlay_strength=”1″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_column_text css=”” text_direction=”default” el_class=”career-title”]\n

Director of Operations, Training and Consulting<\/h1>\n[\/vc_column_text][vc_column_text css=”” text_direction=”default”]Location[s]:<\/strong> Barrie \/ Hybrid
\nReports To:<\/strong> CEO \/ COO \/ Executive Leadership[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” el_class=”hide-tablet hide-desktop” text=”APPLY FOR THIS JOB” icon_fontawesome=”fa fa-chevron-right” url=”#apply-now”][\/vc_column][vc_column constrain_group_100=”yes” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”right” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”hide-mobile” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” text=”APPLY FOR THIS JOB” icon_fontawesome=”fa fa-chevron-right” url=”#apply-now”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#fafafa” scene_position=”center” top_padding=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-10-percent” column_padding_tablet=”inherit” column_padding_phone=”padding-2-percent” column_padding_position=”left-right” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]\n

About the Role<\/h4>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#fafafa” scene_position=”center” top_padding=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-10-percent” column_padding_tablet=”inherit” column_padding_phone=”padding-2-percent” column_padding_position=”left-right” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]Key Responsibilities<\/strong><\/p>\n

We are looking for a hands-on, builder-minded\u00a0Director of Operations<\/strong>\u00a0to help shape and scale our\u00a0Training and Consulting divisions<\/strong>\u00a0within a growing,\u00a0values-driven safety\u00a0services.<\/p>\n

This is not a \u201cbig-company, ivory tower\u201d role. This is a\u00a0roll-up-your-sleeves, jump-into-the-organization, build-while-you-run <\/strong>leadership position.[\/vc_column_text][vc_column_text css=”” text_direction=”default”]In this role, you will work side-by-side with the Director of Training & Consulting, who serves as the subject matter expert across the safety industry. Together, the two of you will be jointly accountable for the performance, execution, and overall success of the Training and Consulting divisions \u2014 blending deep technical expertise with strong operational leadership to move the business forward.<\/p>\n

You will also work in parallel and in close partnership with the Director of Operations for Rescue & Workforce, ensuring alignment, consistency, and shared operational standards across the broader organization while maintaining clear ownership of your respective divisions.<\/p>\n

This role is being built from the ground up. We don\u2019t have everything figured out \u2014 and we\u2019re not pretending we do. We are looking for someone who is energized by ambiguity, motivated by impact, and excited by the idea of building the plane while flying it.<\/p>\n

If you want to leave things better than you found them \u2014 and\u00a0<\/span>you\u2019re<\/span>\u00a0willing to get into the weeds to do it \u2014 this role will be deeply rewarding.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][vc_column_text css=”” text_direction=”default”]Operational Leadership & Execution<\/strong><\/p>\n

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  • Own and lead operational execution for the Training and Consulting divisions, translating strategy into clear priorities, practical systems, and consistent follow-through.<\/li>\n
  • Act as a true partner to executive leadership and divisional leaders \u2014 helping turn ideas into action and ensuring momentum doesn\u2019t stall.<\/li>\n
  • Balance short-term execution with long-term scalability, knowing when to move fast and when to slow down and build it right.<\/li>\n
  • Be comfortable bouncing between strategic planning, operational problem-solving, and real-time decision-making as the business evolves.<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=”” text_direction=”default”]People Leadership & Team Development<\/strong><\/p>\n
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    • Lead, coach, and support the operations, scheduling, and administrative team (6 individuals) with a focus on accountability, clarity, and growth.<\/li>\n
    • Set clear expectations and rhythms for performance, while fostering a culture where people feel supported, challenged, and trusted.<\/li>\n
    • Build capability and confidence within the team \u2014 developing leaders, not just managing tasks.<\/li>\n
    • Model our values daily: showing up with integrity, curiosity, ownership, and a commitment to getting better every day.<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=”” text_direction=”default”]Process, Systems & Infrastructure <\/strong><\/p>\n
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      • Design, improve, and standardize operational processes across Training & Consulting \u2014 including scheduling, purchasing, inventory, workflow design, vendor coordination, and capacity planning.<\/li>\n
      • Own the practical use of our technology stack (TMS, CMS, Zoho, and related systems) \u2014 not just governance, but real-world adoption and usefulness.<\/li>\n
      • Create and maintain SOPs that are actually used \u2014 clear, simple, and grounded in how work really gets done.<\/li>\n
      • Identify inefficiencies, friction points, and gaps, then work hands-on with teams to fix them.<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=”” text_direction=”default”]Facilities, Vendors & Risk Oversight<\/strong><\/p>\n
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        • Provide operational oversight of training facilities to ensure they are safe, functional, and support a strong client and employee experience.<\/li>\n
        • Manage vendor relationships with a practical, value-driven mindset \u2014 balancing cost control with service quality and reliability.<\/li>\n
        • Proactively identify operational risks and put thoughtful controls in place to protect service delivery and business continuity.<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=”” text_direction=”default”]Performance Management & Continuous Improvement<\/strong><\/p>\n
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          • Partner with divisional leaders to define and track meaningful KPIs \u2014 including utilization, productivity, service delivery, and operational health.<\/li>\n
          • Create clarity and accountability around commitments, deadlines, and outcomes \u2014 without unnecessary bureaucracy.<\/li>\n
          • Lead cross-functional operational initiatives from idea through execution, measuring what matters and adjusting as needed.<\/li>\n
          • Champion continuous improvement \u2014 not perfection, but steady, intentional progress.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#fafafa” scene_position=”center” top_padding=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-10-percent” column_padding_tablet=”inherit” column_padding_phone=”padding-2-percent” column_padding_position=”left-right” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]\n

            Who You Are<\/h4>\n[\/vc_column_text][vc_column_text css=”” text_direction=”default”]\n
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            • You are an operator and a builder \u2014 someone who thrives at the intersection of strategy and execution.<\/li>\n
            • You are comfortable with ambiguity and change, and you don\u2019t wait for perfect information to take ownership.<\/li>\n
            • You believe no task is \u201cbeneath you\u201d and are just as willing to fix a broken process or spreadsheet as you are to lead a leadership discussion.<\/li>\n
            • You are curious, practical, and grounded \u2014 focused on what will actually move the business forward.<\/li>\n
            • You want to make a real impact inside a growing organization where your fingerprints will be everywhere.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#fafafa” scene_position=”center” top_padding=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-10-percent” column_padding_tablet=”inherit” column_padding_phone=”padding-2-percent” column_padding_position=”left-right” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]\n

              Qualifications & Experience<\/h4>\n[\/vc_column_text][vc_column_text css=”” text_direction=”default”]\n
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              • 8\u201310+ years of progressive experience in operations, business management, or administration within a multi-site, service-based organization.<\/li>\n
              • Proven experience leading operational teams and managers with accountability for real outcomes \u2014 not just reporting.<\/li>\n
              • Demonstrated ability to design, improve, and implement operational processes in evolving environments.<\/li>\n
              • Strong experience with vendor management, facilities oversight, and operational risk management.<\/li>\n
              • Hands-on experience working with business systems (Hubspot, Zoho, or similar), with a practical focus on adoption and data integrity.<\/li>\n
              • Excellent communicator with the ability to influence, align, and problem-solve across teams and leadership levels.<\/li>\n
              • Strong analytical and decision-making skills, balanced with sound judgment and people awareness.<\/li>\n
              • Experience in safety, training, consulting, or professional services environments is a strong asset.<\/li>\n
              • Ability \u2014 and willingness \u2014 to shift between strategic leadership and hands-on execution as needed.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#fafafa” scene_position=”center” top_padding=”3%” bottom_padding=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” id=”apply-now” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-10-percent” column_padding_tablet=”inherit” column_padding_phone=”padding-2-percent” column_padding_position=”left-right” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]\n

                Apply for this position by filling out the form below.<\/h4>\n[\/vc_column_text]