Manager of Workforce & Rescue Solutions

About The Role

As Manager of Workforce and Field Solutions, you will lead the operational backbone of SafetyCo’s field workforce — ensuring that highly trained safety professionals are deployed, supported, and developed to deliver world-class safety services on behalf of one of Canada’s leading occupational health and safety firms. SafetyCo (including Safety Design Strategies) provides comprehensive safety solutions — from site safety officer placement and regulatory compliance consulting to rescue services and industry-leading training — trusted by organizations nationwide 24/7, 365 days a year.

In this role, you will play a critical in-field leadership part, coaching and developing personnel, optimizing workforce operations, and directly supporting clients with dynamic safety needs. Reporting directly to the Director of Health & Safety, you will focus primarily on the Workforce and Rescue teams, ensuring SafetyCo’s workforce is efficient, compliant, and aligned with both client expectations and organizational goals.

Why The Role Matters

SafetyCo and its partners train 18,000+ people annually through 40+ accredited courses, helping organizations build safer workplaces and strengthen safety culture. You will ensure the field execution of those safety standards, driving real impact on job sites every day. This role is built for someone who thrives in the field, leads by example, and cares deeply about people going home safe at the end of each shift.

Key Responsibilities

Field Operations & Workforce Oversight

• Provide active, in-field leadership across client job sites to support safety personnel and ensure consistent application of SafetyCo standards.
• Oversee daily deployment, coverage, and utilization of safety officers and rescue personnel.
• Act as the primary escalation point for field issues, staffing challenges, and client concerns related to workforce performance.
• Occasionally perform in-field safety work to support client needs and address coverage gaps.

Workforce Leadership & Development

• Lead, coach, and mentor safety officers and rescue personnel to support performance, professional growth, and engagement.
• Support the recruiting, onboarding, and orientation of new field staff in partnership with the Director of Health & Safety.
• Provide regular performance feedback and contribute to performance management processes.
• Identify emerging talent and support internal development and succession within the field workforce.

Safety Standards & Compliance

• Ensure all field personnel operate in compliance with applicable occupational health and safety legislation, regulations, and leading practices.
• Support incident investigations, hazard identification, inspections, and corrective action implementation.
• Monitor training requirements and certification status for safety and rescue personnel, escalating gaps as required.

Operational Processes & Continuous Improvement

• Implement and follow standardized processes related to workforce management, onboarding, scheduling, and field support.
• Contribute to the development and refinement of Standard Operating Procedures for field roles and client sites.
• Identify operational inefficiencies and recommend improvements to enhance service delivery and workforce effectiveness.

Client & Site Support

• Serve as a consistent on-site and field-facing presence for clients, supporting workforce execution and expectations.
• Support client-specific site requirements as they relate to safety staffing and field operations.
• Maintain professional, solutions-focused relationships with client site leadership.

Reporting & Communication

• Provide regular updates and field intelligence to the Director of Health & Safety related to workforce performance, trends, and risks.
• Document incidents, performance concerns, and operational issues accurately and in a timely manner.
• Support reporting related to workforce metrics, compliance, and field operations as required.

Qualifications & Experience

• NCSO, CRSP, and/or CHSC designations considered an asset.
• Strong working knowledge of occupational health and safety legislation and standards, including:
  • Ontario Occupational Health and Safety Act
  • Ontario Regulation 851 – Industrial Establishments
  • Ontario Regulation 213/91 – Construction Projects
• Demonstrated experience conducting inspections, investigations, hazard assessments, and report writing.
• Minimum 8–10 years of experience in industrial and/or construction environments, including field-based safety leadership roles.
• Proven ability to lead, coach, and develop field teams in dynamic, high-demand environments.
• Strong communication and interpersonal skills, with the ability to manage sensitive situations professionally.
• Valid provincial driver’s license and access to a reliable vehicle.
• Proficient written and spoken English.

Additional Requirements

• This is a field-forward role requiring regular site visits and hands-on involvement.
• Schedule and hours will vary based on client and operational needs.
• Some travel to client locations is required.